The Risk with Search Engines

It’s no secret that your technology company depends on the capabilities of your computer systems to function. You should be aware that simple actions your employees take could be putting your company’s equipment and networks at risk of cyber-crime, including cyber-attacks, cyber theft and other computer security incidents. The average cost of a single cyber-attack is incalculable—cyber-attacks can directly target finances and ruin a business’ reputation. Your business is at stake, and you should do everything you can to protect yourself.


The Risks of Web Searches

As an employer, you should educate your employees about searching for certain topics on the internet due to the risk of coming across websites encrypted with viruses or malware that could be detrimental to your computer systems. Stress that the potential for cybercrime could affect employees individually as well as the business as a whole. More than 90 percent of companies surveyed by the DOJ incurred either monetary loss, system downtime loss or both because of cybercrime, so take it upon yourself to put search engine guidelines in place.


The Web’s Most Dangerous Search Terms

Common term searches conducted online one can expose your business to the risk of cyber-crime. Encourage employees to avoid following suspicious results in search engines. Any result that promises free products or materials is suspect. The least risky search terms are usually health-related topics and searches about economic news. It is essential to remember that the number of dangerous search terms is ever changing. Hackers want to impact

the highest amount of people with the least amount of effort, so they aim for popular search terms most. Ill-intentioned hackers also adapt quickly to the fast-paced nature of the internet and the public circle, so oftentimes social or celebrity events popular at a given moment climb quickly to the top of the internet’s most dangerous search terms and are a high risk for infecting your company’s computers. According to the DOJ, industries considered a part of critical infrastructure businesses account for a


Simple actions your employees take could put your company’s equipment and networks at risk of cyber-crime, including cyber-attack, cyber theft and other computer security incidents.


disproportionate amount of computer security incidents. If your company is in any of these industries, be especially careful about internet searches to ensure computer safety and protect against potentially devastating loss, both monetary and in down time:

  • Agriculture
  • Chemical and drug manufacturing
  • Computer system design
  • Finance
  • Health care
  • Internet service providers
  • Petroleum mining and manufacturing
  • Publications/broadcasting
  • Real estate
  • Telecommunications
  • Transportation and pipelines

Take Precautions to Protect Your Business


There are examples of companies and organizations around the globe that had to shut down operations to address a large-scale virus or other malware issue. These problems can affect both large and small businesses and can cost hundreds of thousands of dollars to fix. Avoid putting yourself at risk by doing the following:

  • Enact a stricter internet use policy
  • Put more strict website blockers or filters in place
  • Educate employees about the hazards that risky search engine exploration can present

Some of these solutions may cost you in the short run but lowering your risk will ultimately save your company in potential identity fraud, monetary cyber theft or informational cyber theft in the future.

Challenges or opportunities for brokers placing cyber risk

Content used to write this post was originally written by NU Property Casualty 360’s Managing Editor, Ms. Heather A. Turner

According to a Guidewire report the numbers for cybercrime in 2020, have almost doubled! In addition to an increase in attacks and breaches are the related budgetary allocations being made by small to mid-sized businesses for cyber insurance over the next 2 years. Ramping up cyber sturdy tools and in an effort to prevent cyber attacks are a necessary play in prevention for the ever evolving cyber market and being fought across the property and casualty landscape.


According to a report published by CyberCube, a data-driven cyber analytics company for the insurance industry, the growing cyber market is creating unique opportunities for brokers to set themselves apart from their competitors. By marrying their existing areas of expertise with their new found and or improved fundamental comprehension of insurable cyber risk and exposure, brokers can show and or remind buyers and prospects alike why they are indispensable.

The following list was created by CyberCube to further explore examples of challenges and opportunities brokers face in the cyber market today.

Click here to read the detail following Opportunities 1-4 written by Heather A. Turner, of NU Property Casualty 360. You must register for free account.

  • Opportunity No. 1: Brokers are trusted advisors
  • Opportunity No. 2: Brokers can add value by mapping exposure to coverages and policy terms.
  • Opportunity No. 3: Getting a “yes” from insurers.
  • Opportunity No.4: Standalone cyber is just one aspect of a well rounded insurance program.

Disruption in the Marketplace

This post utilized content from Property Casualty 360’s Heather Turner & PRNewswire.

On January 4th, 2021 PRNewswire announced Philadelphia Insurance Companies (PHLY) acquisition of the Staffing Insurance Business offered by Worldwide Specialty Programs, Inc. The transaction closed on December 31, 2020 complimenting PHLY’s broad suite of specialty services. PHLY markets and underwrites commercial property/casualty & professional liability insurance products. PHLY has an “A++” (Superior) rating by AM Best Company.

We anticipated the post-acquisition news being focused on PHLY’s delivery of industry-specific services to the temporary staffing space. Similarly, we are committed to a different industry niche, the Professional Employer Organization (PEO). We remain hopeful that PHLY will continue to support PEO, just as World-Wide has done for many years.

Entering the 2nd Quarter of 2021, uncertainty has become part of our new normal. In a recent article, Property Casualty 360 discussed fluctuation within the marketplace (4th Quarter 2020 – 1st Quarter 2021). Pre-COVID validated the firming of the marketplace. The initial impact increased underwriting scrutiny, rate increases, higher retentions, jurisdictional scrutiny and capacity reduction. As a result of COVID-19 related case uncertainty, higher than normal judgements, and developing CAT losses, there has been a continual hardening of the market. We expect rate increases, lowering capacity, limiting or transferring risk, and insurers scrutinization of risk profiles.

In conclusion, industry and marketplace changes or shifts have always been and will continue to be.  As the industry constricts, options, terms and conditions tend to constrict with it.  Your upcoming casualty lines renewal may look different, and we highly recommend staying out in front of it.

With that being said, contact Libertate Insurance Services for all your PEO-related insurance needs by emailing us here.

Friday Round-up

Happy Friday everyone, and Happy Hanukkah to those of you who celebrate the Festival of Lights!

Two of the MGU (Managing General Underwriter) partners we work with have announced new carrier partnerships for 2021. Be sure to check out our post on this news via the below link.

MGU Updates: New Carrier Partners for 2021

Also, as we head into the Open Enrollment season for most employer sponsored benefits programs, be sure to check out our post on 2021 Employee Benefit Trends.

Stay safe and healthy this weekend!

MGU Updates: New Carrier Partners for 2021

Two of the MGU (Managing General Underwriter) partners we work with have announced new carrier partnerships for 2021. Read the exciting news below.

Workers’ Compensation Insurance MGU Method Adds Falls Lake as New Carrier

Method, a Managing General Underwriter wholly focused on Workers’ Compensation Insurance, has announced the addition of the Falls Lake National Insurance Company to its roster of carrier options.

Falls Lake is rated A XI (Excellent) by AM Best and covers 23 states mostly concentrated in the eastern half of the United States.

“We’re excited to partner with the great team at Falls Lake to dramatically expand options for our customers east of the Mississippi.” said Greg Donsbach, President of Method.

Falls Lake shares a similar, broad risk appetite to Method’s existing carriers, Incline Casualty and Service American Indemnity Company.

“Falls Lake is pleased to partner with Method for this new product which combines Method’s industry-leading claims management protocols with Falls Lakes’ risk-driven underwriting philosophies.” said Paul Kearns, Senior Vice President of Underwriting at Falls Lake.

FUBA Adds Second A- Rated Carrier

FUBA Workers’ Comp now has underwriting authority with two insurance carriers that are rated A- (Excellent) by A.M. Best. Effective 1/1/21, Service Lloyds Insurance Company will become part of the FUBA family. Service Lloyds is a workers’ compensation specialist with almost four decades in the market. 

New business with effective dates through 12/31/20 will continue to be placed with Lancer Indemnity Company and will stay with Lancer for the first policy term. 

New business with effective dates of 1/1/21 and after will be placed with Service Lloyds. 

As your clients’ policies come up for renewal, we will transfer them from Lancer Indemnity Company to Service Lloyds. No action is needed on your part; the transfer will be automatic and seamless. The Service Lloyds policies will replace the policies from Lancer, and your clients will keep the same policy number.  

FUBA is pleased to be able to continue to offer stable and rated coverage to your small business clients.

Friday the 13th! Weekly Round Up

Did you know that Friday the 13th occurs in any month that begins on a Sunday? Quite simple math but I never really thought about it! The fear of Friday the 13th affects an estimated 17 to 21 million people in the United States, according to the Stress Management Center and Phobia Institute. However, studies on accident trends show that fewer accidents are reported on this day, as people are likely more cautious and limit travel and activities. You can find more interesting tidbits on the history of Friday the 13th at Earthsky.org

Here are our highlights from the week

Veteran’s Day 2020

The United States just honored its Veterans with the observance of Veteran’s Day. The anniversary of Veteran’s Day marks the end of World War I back in 1918. Originally coined as Armistice Day, to reflect the signing of the armistice between the Allies of World War I and Germany, was renamed Veteran’s Day in 1954 to honor all those that have served in the U.S. Military. November 11th is also celebrated by other countries as Armistice Day and Remembrance Day. While times have certainly changed for our Country since the early 1900’s, I thought sharing the below quote from President Woodrow Wilson, on the first anniversary of such an important day, was fitting for the times.

“To us in America, the reflections of Armistice Day will be filled with solemn pride in the heroism of those who died in the country’s service, and with gratitude for the victory, both because of the thing from which it has freed us and because of the opportunity it has given America to show her sympathy with peace and justice in the councils of nations.” You can find more on the History of Veteran’s Day, here at U.S. Department of Veterans Affairs

The U.S. Department of Veterans Affairs is also always accepting donations and volunteers. Learn more on how you can show thanks and give back, year-round, to those whom have given us so much.

MilitaryBenefits.info has put together a listing of the 2020 Veteran’s Day Free Meals and Deals for those of our Veterans reading this post, many of them throughout the week and month of November.

To all Veterans, We thank you for your sacrifice, your bravery, and our freedom.

Hot for PEOs and Small Business

AllRisks is pushing their Self-Storage Facility Program in light of non-renewal trends related to program administrators losing their markets. AllRisks has been providing solutions for storage-related exposures including products for boat/RV storage operators, self-storage facilities and converted buildings. They have 2 exclusive Self-Storage Programs with National Capabilities. AllRisks offers over 30 National Specialty Insurance Programs ranging from Amusement Insurance to Tattoo Shops. Contact Libertate Insurance today for more information.

PIE Insurance released updates of important need to know facts about workers compensation claims fraud and how to protect your business. Types of workers’ comp insurance fraud fall into three categories:

1- Employees committing claim-related fraud by fabricating details surrounding an injury. Injury claim indicates injury happened at work in the warehouse, when it really happened on a ski trip over the weekend

2- Employers may engage in policy-related fraud by falsely reporting employees as contractors or by improper employee classification; i.e. admin desk position is reported when employee is actually a warehouse worker performing manual labor

3- Healthcare professionals can commit medical provider fraud by performing unnecessary services to collect insurance payments, fraudulent billing or partaking in kick-back programs

Workers’ comp fraud has historically cost between $6 and $7 billion dollars each year based on estimates from CAIF (Coalition Against Insurance Fraud) and the NICB (National Insurance Crime Bureau). Insurance fraud is a white-collar crime and can lead to fines and imprisonment, and increased premiums and penalties for small businesses. The Claims Journal issued an article in August of 2020, indicating that with COVID-19 the California Workers Compensation Insurance Rating Bureau is estimating annual losses in the state of $1.2 billion, extrapolated nationally approximating $5 billion. The plan to combat fraud? Data! Insurers are accessing cross-payer, multi-year claims data to identify repeat claimants, attorneys and medical providers.

How do we protect ourselves and our businesses? Educate and Document!

  • Be forthcoming about physical requirements and hazards of the job
  • Educate employees as to the proper way to lift, pull, and carry objects
  • Provide training on work-related hazards, exposure risks, and safety equipment
  • Inform employees and new hires about a zero-tolerance policy for false claims
  • Teach employees how workers’ comp works and how to correctly report injuries
  • Provide a safe way for employees to report suspicious workers’ comp activity
  • Maintain and report accurate records regarding employee roles and numbers

This is great HR information to help support businesses and mitigate risk. If you have questions or are limited in your HR resources contact Libertate Insurance today, we can help.

NAPEO released its November 2020 edition of PEO Insider, for members. Interesting Featured Articles in this month’s release include Q&A on State Legislative and Regulatory Trends, Non-COVID-19 Developments in the States, What PEOs Need to Know About the SECURE (Setting Every Community Up for Retirement Enhancement) Act, and so much more. Take a few minutes and dive into some of these interesting and useful articles. NAPEO is a great organization for all things PEO.

NAPEO also hosted an online webinar last night, for members, going over the 2020 Election and what’s next! Georgia and Washington are in recount and lawsuits have been filed in Arizona, Georgia, Michigan, Nevada as well as Pennsylvania.

Notable key dates in the upcoming months:

December 8th – states are required to settle all disputes

December 14th – Electoral College meets at state level and votes for President

January 6th – Joint Session of Congress counts electoral votes and declares a winner

January 21st – President is sworn in

If you are not currently a member of NAPEO, visit their site here and learn how to join.

Weekend in Sports

There are a ton of football events continuing this weekend with football seemingly back in full swing. South Alabama vs Louisiana, Notre Dame vs. Boston College, Miami vs. Virginia Tech, USC vs. Arizona, Florida State vs. NC State and the list continues, hope you have the opportunity to catch your favorite team. For our NFL roster Kansas City comes in the first ranking spot for week 10, they have a bye week so we won’t be able to watch them play this weekend. The next highest ranking teams are Pittsburgh and Baltimore. Pittsburgh squares off against Cincinnati 4:25pm ET catch them on FOX and Baltimore will battle New England at 8:20pm (ET) available on NBC. Find more on your favorites here at ESPN.com

Have a Great Weekend Everyone!

When Robert Hartwig Talks, People Listen…

As I was pulling this post together, for good reason, the old EF Hutton commercials we grew up with (dating myself)…

https://www.youtube.com/watch?v=2MXqb1a3Apg

…came to mind. “When E.F. Hutton talks, people listen”…

As EF Hutton was considered (or at least advertised) as “the smartest guy in room” for all things investments; the same holds true for Robert Hartwig @Bob_Hartwig when it comes to insurance economics. He is the guy insurance company CEO’s call to help predict the future and someone I have had the pleasure to meet and see present on a few occasions. You will not see anyone provide more data and direction in a short session that is credible and meaningful.

Robert, a PHD/CPCU, was the former Chief Economist of the Insurance Institute of America and currently serves as the Clinical Associate Professor of Finance, Risk Management & Insurance @ USC’s Darla Moore School of Business. His latest presentation points to some areas that are important to understand and budget for.

https://www.uscriskcenter.com/wp-content/uploads/2020/09/Inland-Marine-UW-Association-American-Institue-of-Marine-Underwriters-9-30-2020.pdf

I have listed some of my key take-aways below and the slide number you can reference for the detail:

Slide 12 – 12.5-25% reduction in workers’ compensation premiums based on rate reductions coupled with drop in exposure basis due to COVID-19. COVID-19 Claims will not be used for rate-making purposes in most states until 2021. All other lines are seeing material drops in written premium due to usage, but rates at the same time are on the rise.

Slide 13 – Range of workers’ compensation losses on a national basis due to presumption is $.2 – $92B … quite a delta and as you will note, and a far greater one than any other line (which are also not yet understood). The range for Business Interruption losses is next with anywhere from $2B – $22B expected. The courts will be the most impactful on where this end result comes in based on policy interpretation. Policy language and intent will be the battlefronts.

Slide 15 – Cost of COVID v comparable pandemics in recent age – the cost and number of countries impacted by COVID-19 versus other pandemics (SIKA, Swine Flu, SARS etc.) is staggering and exponential.

Slide 30 – Presents the investment yield trends for 10-year US Securities which is a foundational “safe” investment for insurance carriers – down 61%. Puts more pressure on operational results which in turn, more pressure on upward pricing.

Slide 31 – 9 of the the top 10 ever point drops on the S and P ever occurred in 2020. The 3’rd largest percentage drop in history occurred on 3/16/20 at -11.98%/-324.9 points. This volatility is of grave concern to the investment strategies of the insurance carrier community. This also puts upward pressure on pricing.

Slide 41 – Business closures will cause debt of $3T for at least a generation to overcome. This is very saddening and a complex issue to make a call on. Be safe and put us in debt for another generation or open up and hope for the best? Question of the century –

Slide 47 – Rates on most lines of insurance (with the exception of Workers’ Compensation) are rising at a rapid pace. Umbrella (20%) and Directors and Officers insurance (16.8%) being hammered the hardest, with Business Interruption (9.7%), Commercial Auto (9.6%) and Employment Practices Liability insurance (9.4%) also expecting hefty increases.

Slide 50 – Business Interruption insurance will be highly litigated going forward, especially on those policies that do not have a pandemic disease exclusion. This and the presumption issue in regard to workers’ compensation are what will cause the greatest uncertainty going forward as to the exposure to the insurance community and how they react as a result the pandemic.

In conclusion, it has been a long cycle of premium reductions. Drop of exposure basis (payrolls, sales, miles travelled etc) may neutralize overall premiums to some extent, but the “as is or lower” rate renewals of the last decade will be very tough to navigate this year. Get out ahead of your renewals, especially on the specialty casualty side. Let us know if we can help.

Lifting Travel Restrictions

As the country slowly starts to reopen and travel restrictions begin to be lifted, it reminds me of how hard the travel industry has been impacted by COVID-19. Finding workers compensation coverage for this industry can be difficult due to the exposures associated with these risks. Libertate Insurance Services works closely with Beacon Aviation in placing coverage for this industry.  Beacon Aviation Insurance Services knows the ins-and-outs and provides workers compensation coverage for general aviation businesses.

Beacon’s Program offers the following:

Payment Options

  • Pay As You Owe
  • Carrier Direct Bill
  • Carrier Direct Debit
  • Credit Card

Endorsement Options

  • Foreign Voluntary Compensation
  • Voluntary Compensation
  • Waiver of Subrogation
  • Defense Base Act (DBA) Coverage
  • Employer Liability Coverage “Stop GAP”

If you need help placing your workers compensation with your travel or aviation risk, contact Jenny Bush, at jbush@libertateins.com. Click the link below for more details on Beacon’s Program.

Beacon Aviation Program Appetite